Barbara is responsible for leading Jopari’s Client Success teams including Account Management, Client Support and Sales Administration.  These highly skilled team members manage all levels of relationships with new and existing P&C and Commercial clients including, but not limited to, developing strategies for growth by providing quality, cost-effective services, and handling day-today inquiries from all Jopari Clients to ensure that they are successful in managing their businesses.

Having previously led the implementation of multiple components of The Hartford Insurance Company’s Workers’ Compensation Claims and Medical Cost Containment Programs, she has also led many Customer Care Call Center, and international BPO Initiatives for several nationally prominent business organizations, including The Hartford Insurance Company, Deluxe Financial Services, Inc., and Xerox.

Barbara joined Jopari 8 years ago.  She has over 30 years of leadership experience in the insurance and banking industry, specializing in Group Health and Workers’ Compensation Claims Medical Program Management, in addition to Customer Care Call Center Management initiatives in both the Insurance and Banking Industries.