How Jopari Protects Your Data

Solutions that are reliable, transparent and meet all state and federal privacy and security regulations

Our customers trust Jopari to bring innovative healthcare and payment technology solutions that will always be reliable, transparent and meet state and federal privacy and security regulations to ensure their data is secure. Jopari works hard to earn and keep this trust, and we want you to be aware of our commitments in each of these areas.

We have created a series of FAQs to help answer questions regarding the stewardship of your data.  If you have additional questions about protection of data, please contact us at



Compliance FAQ

Jopari is annually certified by an independent third party AICPA auditor to ensure that our technology and infrastructure complies with state and federal security and privacy regulation to keep your data private and secure.

Privacy FAQ

Our security and risk compliance team of experts work hard to ensure that security and privacy controls are in place to protect your data in transit and at rest.

Transparency FAQ

Your Jopari Service Level Agreement (SLA) and Business Associate Agreement (BAA) defines the scope of services you have contracted for and specifies how your data is to be used per your agreement. We will also notify you on any third party data request.

Reliability FAQ

Performance, scale and reliability is at the foundation of all Jopari products and services. 

Security FAQ

Our secure infrastructure architecture provides you with 24/7 security monitoring controls to protect your data from intrusion. Secure PHI data controls are in place at every touch point in the transaction process and at rest.

Jopari ProPay Compliance and Security Risk Management Program Overview

Jopari’s ProPay Products and Services comply with state and federal security, privacy and payment regulations. These requirements include, but are not limited to, (1) building and maintaining a secure network (e.g., maintaining a firewall configuration to protect data), (2) protecting  data (including encryption of transmitted and stored data), (3) maintaining a vulnerability management program, (4) implementing access control measures, (5) regularly monitoring and testing networks, (6) maintaining  information security and privacy policies, (7) fraud detection and prevention and, (8) industry payment best practices. Click here for an overview of Jopari’s ProPay compliance and security risk management program.