Senior Project Manager – Payer Implementation Services

Jopari Solutions is the leader in Digital Transaction Processing in changing the way providers and payers manage their billing and payment processing needs.  With Jopari Solutions services, payers and providers can reduce their operational costs, boost operational efficiency, and improve levels of service, while meeting today’s emerging regulatory compliance requirements for electronic billing and payment services.  Jopari is linked to thousands of providers and hundreds of Workers’ Compensation and Auto Medical payers nationwide, making Jopari the leading connectivity solution in the market.  Jopari also provides services to group healthcare providers and payers.

The Senior Project Manager will be responsible for a variety of functions. The position requires Project and Implementation Management for any of our services, collection of documentation, and monitoring/maintaining those artifacts in Confluence.  The PM would also be responsible for project coordination and collaboration with dev resources internally and externally to ensure a successful implementation. This position will be part of the Implementation Services team primarily responsible for payer facing implementations.

Position responsibilities

  • Independently manage small to large scale implementation projects and change requests
  • Accountable for utilizing and monitoring ten-step approach to implementation success
    • Initiate Project
    • Discovery
    • Scope/Workflow Analysis
    • Document Effort/Business Requirements
    • Project Alignment/Shared Milestones
    • Development
    • Testing
    • Deployment
    • Monitoring/Warranty Period
    • Close/Lessons Learned
  • Proven ability to manage multiple clients and projects concurrently with changing priorities
  • Establishing/maintaining a project plan, collecting and publishing meeting notes, action items, and storing those artifacts in centralized collaboration tool
  • Responsible for coordinating the development of business specifications documents in conjunction with internal and external resources, and obtaining buy-in/sign-off from all stakeholders
  • Conduct user training on products as needed
  • Develop a working knowledge of present system functionality, and identify additional client needs
  • Maintain project schedule and strong working relationship with clients through regular weekly project cadence
  • Provide verbal and written communications in a concise, timely and appropriate manner
  • Effectively organize and prioritize client project tasks for timely completion

 

Skills and experience Required

  • 7-10 year direct technical experience in Project or Program Management in the medical billing, clearinghouse or bill review space
  • Competency with EDI transactions (X12, other formats) are required
  • Strong written and verbal communication skills, including technical writing skills
  • Proven experience in eliciting requirements and testing
  • Extensive project planning and priority management skills
  • Strong analytical and problem-solving skills
  • Exceptional customer service skills are required
  • Proficient in MS Office including Project and Visio
  • Ability to work independently with minimal supervision
  • Successfully interfaces with various internal (sales, development, operations) and external constituents (customers, partners, etc.)
  • Knowledge of X12, proprietary, and banking transaction sets
  • Extensive experience in Property and Casualty, Healthcare, or medical billing/remittance

 

Desired Competencies

  • Ability to think strategically and innovatively
  • Microsoft Project
  • Understanding of Agile, SCRUM or SDLC methodologies
  • Background or experience with electronic payment solutions
  • Experience in writing/executing SQL queries

Other

Reports to V.P. Client Implementation Services

Location:  Remote

Direct Reports: None

Please submit your resume in confidence to: careers@jopari.com