Web Portal Services

Electronic EOR / EOB View & Delivery

The Jopari Portal provides payees with the ability to access and view their specific medical bill payment data and download the Explanations of Review (EOR) or Explanations of Benefits (EOB) in PDF formats. Because these documents are delivered electronically to the payee, the payer is relieved of the need to print, process and mail paper copies.

Automated Payment Status Inquiry (PSI) and Dispute Resolution (DR)

The Jopari Portal also automates Payment Status Inquiries and Dispute Resolution activities. Both functions are accommodated through the Jopari Portal providing payees with unprecedented self service access to electronic EOB / EOR’s and bill and payment status. Payment Status Inquiry provides payees information on the status of the bill. Dispute Resolution provides payees and payers with an automated two way messaging system designed to smooth dispute resolution and minimize frictional costs associated with dispute and reconsideration activities.

Online EFT Payee Registration

Jopari provides payees with an online payee registration process allowing payees to register to receive EFT payments and electronic remittance from all payers that Jopari processes payments for. This “single registration” process identifies the payee, links the payee to all payers in the system, generates a user ID and password for the payee and offers the payee a choice of electronic remittance EOR/EOB formats.

Payment History and Data Warehousing

Jopari provides a seven year data warehousing and storage system that for both the payer and payee. Access is provided through the Jopari Portal.

Document Management Systems Compatibility

Output from the Jopari payment processing system can be provided in a variety of image formats for import directly into the payers existing document management system. Records can be “tagged” with claim data to ensure proper file association integrity. This feature supports paperless claim file management and document storage. Records available for document Management System import include:

File Copy of Checks
EFT Facsimiles in Check Format
EOR / EOB Remittance Advice
Appeal / Reconsideration Records & Documents