Automated Payment Status & Appeal Processing

Automated Payment Status Inquiry (PSI) and Appeal / Reconsideration

Jopari Portal Services automate Payment Status Inquiries and Dispute Resolution activities. Both functions are accommodated through the Jopari Portal providing payees and providers with unprecedented self service access to electronic payment and remittance information including EOR/EOB view, download and print functions. Using the Portal, payees can check the payment status of the bill. Payers can display a variety of bill status including Received, In Process, or In Review as well as Pending, Paid or Denied. Appeal / Reconsideration provides payees and payers with an automated two way messaging system which includes electronic document attachment processing designed to smooth appeal resolution and minimize frictional costs associated with reconsideration processing.